Reminders before coming in
1. Ensure you have booked an appointment for neutering. It is recommended to call us to confirm again one day before your appointment.
2. Make sure pet is healthy (if unsure, let us know). If unhealthy, seek vet treatment first.
3. Check the breed of your pet. We prioritise local or mixed breed animals, so we kindly ask
you to have your pedigree animal neutered at another private clinic.
4. Bring your pet in a safe and secure way (dogs on leash, cats in carrier)
5. Prepare your pet by fasting the adults (more than 4 months old) overnight for about 8 hours. Those under 4 months old can be given a small breakfast before coming to the clinic. Continue to provide water for all animals at all times.
6. If you have a vaccine card, please bring it and we will update the neuter status on the card.
7. For appointments before 10AM, please check in your pet at 8AM.
For appointments from 10AM – 12PM, please check in your pet at 10AM.
8. If you are delayed and not able to make it in time, please call to inform us at 03-42565312.
1. Fill in the form at the registration desk
2. One animal per form. Please fill in as much detail as you can for each animal. Inform us if
there are any medical history or if you are unsure.
3. Sign each form and hand in to the reception counter. You will be given a number and
instructions where to place your pets.
Making sure your pet is healthy
1. If your animal is female, is she is on-heat, pregnant or has recently given birth?
2. Have you noticed your pet behaving abnormally the last few days?
3. Has your pet been losing appetite the last few days?
4. Does your pet have any of these conditions the last few days?
a. Diarrhoea or vomiting
b. Coughing or sneezing or difficulty breathing
c. Excessive ticks/fleas
d. Excessive scratching
e. Abnormal discharge (eyes, nose, anus, vagina)
f. Any large or smelly wounds
g. Any other abnormal conditions
5. If yes to any of the questions above, please write down on the form.
6. If unsure, please let us know and we will check for you!
1. Your animal will be neutered on the day of your appointment according to your queue
number and priority of animals (young animals below 4 months old are prioritised).
2. For female animals, a spay is done by removing both ovaries and the uterus. If it is on-heat
or pregnant, this procedure can become riskier and may be prolonged. We will take
precautions during this procedure and there will be an additional surcharge (between RM20-
3. For male animals, a castration is done by removing both testicles. An abnormal condition
where the testicles have not fully descended is called “cryptorchidism”. This can make the
procedure riskier and prolonged. We will take precautions during this procedure and there
will be an additional surcharge (RM20-50).
4. All animals will be given injectable antibiotics and pain medication. Therefore, it is not
necessary to provide additional medications at discharge.
5. All sutures are done using internal absorbable sutures. Therefore, you do not have to return to get the sutures removed. Skin wound normally heals in 7-10 days whilst the sutures will fully dissolve in a few months.
6. Your animal can be discharged once it is safely recovered from anaesthesia, which means
that your animal is awake and alert, but may still be dizzy.
7. If an animal has a certain condition, we may give an additional discharge note. Please read it carefully and follow the instructions on it (in some cases the discharge note overrides the
Pet care at home (after surgery)
1. Your animal may still be dizzy from the anaesthetics when you collect your animal, so take
care not to let your animal go out or fall from the table/stairs.
2. Carefully carry your animal if they are too drowsy to walk. Some animals may panic while
being carried, so take your time. Try not to touch the operation site while carrying your
3. Place your animal in a quiet, clean and dry area to rest.
4. You may give your animal water and some food once at home. Some animals may vomit
after eating, that is ok. The vomiting should stop after one day.
5. For cat litter, you can provide shredded paper for the first 2 days (especially for male cats)
and return to your normal litter on the 3rd day.
6. The bandage may fall off by itself, or you can remove it after one day. It is not necessary to
put new bandage if the animal can be kept in a clean environment.
7. Your animal may lick the wounds a little bit. This is ok. For excessive licking, you can
purchase an e-collar to protect the wound.
8. Check the operation site at least one a day. It may have a little bit of swelling or redness, but the wound should remain dry and closed. They are internal absorbable sutures, so it will heal by itself in 7-10 days and you do not have to return to remove the sutures. It is not
necessary to apply anything on the incision site if it is clean and dry.
9. Do not bathe your animal for at least 7 days. If dirty, wipe down with a moist cloth but do
not touch the incision area. If the incision area is dirty, use a clean cotton wool with a little
bit of soap to wash the area and then wipe with clean cotton until dry.
10. Try to limit any vigorous activity of your animal for about 5-7 days. A little bit of activity is ok.
11. All animals are given injectable antibiotics and pain medication during the surgery. Therefore, it is not necessary to provide additional medications during recovery.
12. Neutering surgeries are normally safe, but complications can occur. If you observe any of the following, please bring your pet back for a free check up:
a. Continuous bleeding or discharge from the incision
b. Excessive swelling at operation site
c. Difficulty breathy
f. Difficulty urinating or urinating blood
g. Decreased appetite (more than 2 days)
h. Lethargy or weakness
13. If our clinic is closed during an emergency, please seek treatment from a private clinic.